Our Policy

Privacy Policy

Introduction

1.1 Vejax Oy ("we" or “Vejax”) are committed to safeguarding the privacy of our data-subjects ("you" or "user); in this policy we explain how your personal data, meaning any information relating to you as an identified or identifiable natural person, and your electronic communications as a natural or legal person, that we may hold, is collected, used, stored, disclosed, and removed (each and all referred to as "processing").
1.2. We do not collect any personally identifiable information from children or minors under the age of 18. If you believe that a child or minor under the age of 18 has provided us with personally identifiable information, please contact our customer support.
1.3. This Policy only applies to information we process. It does not apply to the practices of companies that we don't own or control, or employees that we don't manage. Information on our services may contain links to third party websites, and any information you provide to those sites will be covered by any privacy policies they may have. Please be sure to read the privacy policies of any third-party sites you visit.
1.4. We may update this policy from time to time and will notify you of changes to this policy affecting your rights by email and/or by posting on our website at vejax.net

Your Personal Data and How We Use It

2.1. In this Section 2 we set out:
the general categories of data and types of personal data that we may process;
the source of that personal data;
the purposes for which we may process personal data; and
the legal bases of the processing. 2.2. We may process your personal identification information ("personal identification information"). Personal identification information may include your full name, email address, username, telephone number, country of residence, date of birth, age, nationality, gender, utility bills, photographs and/or home address. The source of the personal identification information is you. The personal identification information may be processed for the purposes of providing our services, communicating with you, protecting our users from illegal activity, maintaining legal and regulatory compliance and helping us to prevent, detect and investigate fraud, money laundering and/or other criminal activity or misuse of our service. The legal bases for this processing are: the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and the legitimate interests of ours and/or those of third-parties, namely to prevent, detect and investigate fraud, criminal activity and/or other misuse of the services. In addition to this, the processing of personal data is necessary for compliance with the legal obligation that Vejax is subject to, namely in order to comply with anti-money laundering and anti-terrorist financing laws.

2.3. We may process your formal identification information ("formal identification information"). Formal identification information may include your full name, nationality, date of birth, gender, social security number, tax ID number, passport details, driver’s license details and/or national identity card details. The source of the formal identification information is you. The purpose of the formal identification information is to protect our users from illegal activity, maintain legal and regulatory compliance and help us to prevent, detect and investigate fraud, money laundering and/or other criminal activity or misuse of our service. We must verify the identity of our permanent customers using our services and verify the identity of our users in certain other situations in order to comply with anti-money laundering and anti-terrorist financing laws. Moreover, processing formal identification information will help us to provide a more trustworthy, safe and reliable trading experience for our customers. Legal bases for this processing are compliance with the legal obligation that Vejax is subject to, namely in order to comply with anti-money laundering and anti-terrorist financing laws and the legitimate interests of ours and/or those of third-parties, namely to prevent, detect and investigate fraud, criminal activity or other misuse of the services.

2.4. We may process company information (“company information”). Company information may include information and documentation related to the name, industry, ownership, registration, country of incorporation, business address and financial information of the company. Company information may also contain personal identification information and formal identification information related to the company account holder, possible subaccount holders, beneficial owners and/or members of the board of directors of the company. The sources of the company information are the company account holder, possible subaccount holders, beneficial owners and/or members of the board of directors of the company. The company information may be processed for the purposes of providing our services, ensuring the security of our users and services, communicating with you and to protect our users from illegal activity, maintaining legal and regulatory compliance and to help us to prevent, detect and investigate fraud, money laundering and/or other criminal activity or misuse of our service. The legal bases for this processing are: the legitimate interests on our part and/or by third-parties, namely to provide our services, and to prevent, detect and investigate fraud, criminal activity or other misuse of the services. In addition to this, the processing of personal data is necessary for compliance with a legal obligation that Vejax is subject to, namely in order to comply with anti-money laundering and anti-terrorist financing laws.

2.5. We may process your financial and employment information ("financial and employment information"). Financial information may include information related to your income, wealth, bank account information and/or tax identification. Employment information may include information and documentation related to your office location, job title, and/or description of role. The source of the financial and employment information is you. The financial and employment information may be processed for the purposes of protecting our users from illegal activity, maintaining legal and regulatory compliance and for helping us to prevent, detect and investigate fraud, money laundering and/or other criminal activity or misuse of our service. The legal bases for this processing are legitimate interests on our part and/or by third-parties, namely to prevent, detect and investigate fraud, criminal activity or other misuse of the services and compliance with a legal obligation that Vejax is subject to, namely in order to comply with anti-money laundering and anti-terrorist financing laws.

2.6. We may process data about your use of our website and services ("usage information"). Usage information is primarily non-personally-identifying information of the sort that web browsers, servers, and services like Google Analytics typically make available, such as the browser type, language preference, referring site, and the time of each visit. Other non-identifying information that we might have access to includes how you use the service (e.g. search queries), your approximate location, cookies set by our site, etc. Although usage information is primarily non-personally-identifying information, you can sometimes be recognized from it, either alone or when combined or linked with personal identification information. Usage data may include: 1) Data that we collect mainly for behaviour statistics, business intelligence and email campaigns ("analytics information"). We gather website traffic data with the help of Google Analytics. 2) Data that we collect mainly for technical, security, fraud prevention and/or for error tracking reasons ("technical information"). We gather data on website errors with the help of Sentry which may occasionally contain usage data. We also log certain events from your actions on our site. The legal bases for this processing are the legitimate interests of ours and/or by third-parties, namely to monitor service quality and improve our website and services as well as to prevent, detect and investigate fraud, criminal activity or other misuse of the services and to prevent security issues. In addition to this, the processing of personal data is necessary for compliance with a legal obligation that Vejax is subject to, namely in order to comply with anti-money laundering and anti-terrorist financing laws.

2.7. We may process data relating to the trades that you conduct through our website ("trade information"). The trade information may include trade ID, initiated trades, payment method, advertisement information, buyer username, seller username, trade value (in fiat), trade value (in bitcoin), bitcoin price, currency, timestamps of trade and trade chats. The source of the trade information is you and/or your trading partner. The legal bases for this processing are: the performance of a contract between you and us and compliance with a legal obligation that Vejax is subject to, namely in order to comply with anti-money laundering and anti-terrorist financing laws and legitimate interests of ours and/or by third-parties, namely to prevent, detect and investigate fraud, criminal activity or other misuse of the services.

2.8. We may process data relating to bitcoin transactions in and out of your bitcoin wallet ("bitcoin transaction information"). Information stored on received transactions may include timestamp, bitcoin amount, deposit address, transaction ID and other publicly available data from the bitcoin blockchain. Withdrawal transactions may include data such as timestamp, bitcoin amount, sent address, transaction ID, and description. The source of the bitcoin transaction information is you and/or your trading partner. The legal bases for this processing are: the performance of a contract between you and us and compliance with a legal obligation that Vejax is subject to, namely in order to comply with anti-money laundering and anti-terrorist financing laws and legitimate interests of ours and/or by third-parties, namely to prevent, detect and investigate fraud, criminal activity or other misuse of the services.

2.9. We may process information contained in or relating to any communication (including any electronic communications) that you send to us or that you generate through the use of our service ("communication information"). Communication information includes 1) all your messages, requests and other communication with our customer support which may happen during the dispute review process or via support tickets, emails, or by means of any other communication tool; and 2) all your communication and file attachments that you generate when conducting trades with other users ("trade chat messages") or other data that you generate mainly by communicating to other users. Vejax is a party to such communications, including but not limited to the trade chat messages, which Vejax necessarily must be able to review and process in order to provide its services to you (including but not limited to dispute review and dispute resolution). As a party to such communications LocaSbcoin may review and otherwise process any contents and metadata of messages comprised in the communication information. Communication information may include, email address, username, IP address, full name, audio and video files as well as photo of the user’s personal ID, photo of the user, and photo of the user’s utility bill or related documents. The source of the communication information is you and/or your trading partner. The communication information may be processed for the purposes of communicating with you, record-keeping, in order to review and resolve disputes, serve our customers better and improve our service. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business, and compliance with a legal obligation that Vejax is subject to, namely in order to comply with anti-money laundering and anti-terrorist financing laws.

2.10. We may process information that you provide to us for the purpose of subscribing to our email notifications, SMS notifications and/or newsletters ("notification information"). The notification information may include your email address, phone number, username and full name. The notification information may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is your consent (when required by law), the performance of a contract between you and us and our legitimate interest to communicate with our customers and to perform direct marketing where allowed by law without consent. You can unsubscribe at any point by contacting us or by clicking the unsubscribe link in an email sent by us.

2.11. In connection with the activities described above, we may conduct profiling based on your interactions with and content that you provide to our service, and/or information obtained from external services (described in Section 4). In limited cases, automated processes may restrict or suspend access to our service if such processes detect activity that we think might be illegal or pose a safety or other risk to our service, our users or third parties. We process this information given the legal obligations that Vejax is subject to, namely in order to comply with anti-money laundering and anti-terrorist financing laws and/or complying with other applicable laws, and due to legitimate interests in protecting our service: preventing, detecting and investigating fraud, criminal activity or other misuse of the services as well as optimizing the products and services offered.

2.12. We may process any of your personal data when necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or outside the court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.13. In addition to the categories of personal data and purposes for which we may process your personal data set out in this Section 2, we may also in certain situations require and process information that may contain personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. Further, your personal identification information and other personal data may be processed for the purposes of preventing, detecting and investigating money laundering or terrorist financing, as well as for prosecution of money laundering or terrorist financing or any such crimes from which assets or criminal benefits used in connection with money laundering or terrorist financing have been gained.
2.14. All the aforementioned general categories of data may contain data that by itself does not identify you and is therefore not deemed as personal data.
2.15. Please try to avoid supplying any unnecessary personal data to us.

Information You Choose to Display Publicly on Our Services

3.1. Some users may elect to publicly post personally identifying or sensitive information about themselves in their normal use of our services. This could occur through the use of optional profile fields, in interactions on public boards, or if a previously private interaction is made public. Information like that, which is voluntarily posted in publicly visible parts of our services, is considered to be public, even if it would otherwise be considered to be personally identifying or sensitive. We may process such information posted by you for the performance of a contract between you and us and the legitimate interests of ours and/or those of third-parties, namely to provide our services, to prevent, detect and investigate fraud, criminal activity and/or other misuse of the services and compliance with a legal obligation that Vejax is subject to, namely in order to comply with anti-money laundering and anti-terrorist financing laws. Additionally, voluntarily publicizing such information means that you lose any privacy rights you might normally have with regards to that information. It may also increase your chances of receiving unwanted communications, like spam.
3.2. Please also remember that if you choose to provide personally identifiable information using certain public features of our services, individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you create or information that you submit through our services.